Logic Gear (Australia) Pty Ltd ("Logic Gear) understands and shares your concerns about how information on companies and personnel is collected, used and shared. We want to assure you that we will always handle personal information obtained from You (as our customer or contact)carefully and securely. All Logic Gear staff are conversant on their requirements to comply with all Australian privacy laws and are aware of their obligations.

 

What information do we gather from you?

Information that is automotically gathered when you:

• give us when you place an order
• register your details with us
• update your details with us ie when you open another retail outlet or change authorised personnel
• provide us with feedback on our products and service
• E-mail communications between you and Logic Gear
• Information provided to us from other business and industry sources

About cookies and how they work

We use cookies to remember who you are and help the checkout process.

When you interact with us on the Internet our system will automatically send you a "cookie". A cookie is a text file that is placed on your computer's hard drive, enabling your computer to be recognised on future visits. Logic Gear uses a single cookie to check whether or not a reseller / account customer is logged on.

Logic Gear creates a cookie that contains your ID and password and sends this to your computer. This information is not used for any other purpose nor is it shared with any other company.

• cookies are completely optional if you want to be totally anonymous while browsing products. However they must be activated before you can purchase Logic Gear's products
• you can deny access to having a cookie placed on your computer, but without one, a valid reseller / Account Customer will be unable to log into our system.
• cookies are only used during the purchasing process - you don't have to store them. If you regularly clean your computer, the cookies will be automatically downloaded again whenever you register to purchase to ensure you are charged at your correct rates.

Why we collect information?

We may collect information so we can:

• deliver products to you
• complete transactions with you
• provide you with applicable pricing and discounts
• improve our service to you by better understand your requirements and preferences

Do we share the information that we gather from you?

We will often need to pass on details such as your name and address to companies contracted to perform our service delivery. These companies include:

• contracted delivery companies
• our web-hosting organisation
• contracted advertising agencies and research firms
• Logic Gear's appointed Agents
• other affiliated businesses we do not control

Disclosures of this nature will always be protected by confidentiality agreements.

Protection of our business

We may also pass on personal information to a 3rd party cheque clearance house for account payments or to mercantile agents for account settlement. There may also be the need to share information for the purpose of fraud investigation, for example Banks and recognised authorities.

Business transfers

Under special circumstances eg if we sell Logic Gear or a substantial part of the business - your information may be transferred as part of the sale.

Your Consent

We will not use your personal information for purposes unrelated to the services we provide without obtaining your consent first

Statistical Data

As with most websites we do monitor site traffic. This includes the volume and frequency of visitors to Logic Gear's website. This helps us get a better picture of trading and optimum usage time patterns. Part of this data is captured by reputable third party providers and returned to us in the form of statistical data. The raw data and the processed statistical returned data DOES NOT and cannot be used to identify you personally.

Promotional offers

We may from time to time send you information on Logic Gear products and topics which we think may be of interest to you. If you do not wish to receive such information, please email us at sales@logicgear.com.au.

How secure is information about me?

• See the security information help page

What information can I access?

We handle your information in accordance with the national private sector privacy legislation. Subject to some exceptions under privacy legislation, you can obtain from us upon written request access to personal information that we hold about you. If you would like more information on the privacy legislation and how it may affect you or your business, you can go to the web site of the Office of the Federal Privacy Commissioner at www.privacy.gov.au.